Tour conditions

Guided tours: reservation, payment and cancellation

  • Local tax VAT included in fees, for guided visits only. Entrance fees to museums or monuments or transportation not included.
  • Payment terms:
    • For total amount <500€, advanced payment of 100€, remainder at the end of the visit.
    • For total amount > 500€, advanced payment of 20%, remainder 3 days before the visit.
    • Payment method: Bank wire for EURO Zone accounts, credit card (VISA or Mastercard).
  • Cancellation policy:
    • Up to 3 days before: no costs, advanced is returned excepted bank fees, if any.
    • Up to 24h before: 20% of total amount.
    • Less than 24h: 100% of total amount.
  • Our conditions may vary for events (big groups booked), as well as during high season.

Other  services

  • Madrid Original ® has a partner travel agency that can book for you entrances, transportations or hotels.
  • For this kind of services, buying and cancellation policy are those applicable by the corresponding service provider.


Share This